About ServiceMaster Clean serving Burlington, Hamilton, Oakville and Milton

 
 
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Your cleaning and restoration specialists

Founded in 1929 and incorporated in 1947 ServiceMaster Clean has continually grown now employing nearly 40,000. Our corporate philiosophy continues to be: Our purpose is to serve, Our mission is to develop people and Our passion is to excel on the customer's behalf. Doug Goodrow your local General Manger is devoted to customer satisfaction and ethical business practice. That commitment has been translated into practice in hundreds of businesses just like yours.

  • ServiceMaster Clean has supplied consistent well-kept facilities in Burlington, Hamilton, Stoney Creek, Oakville and Milton since 1972 and in Guelph since 1990 .

  • In order to keep your facility running well and looking great we provide Janitorial Services, Carpet and Hard Surface Floor Maintenance, Window Cleaning and Specialty Cleaning all performed in conformity to Green Seal standard.

  • In order to help keep your facility healthy and productive we have a full range of disinfection services including PROTECT 3 ADVANCE.

  • Access - ServiceMaster Clean is available 24/7/365   

  • Response - ServiceMaster Clean will respond to a customers request within one hour with a plan of action or complete resolution of their need/concern.

  • Consistency - ServiceMaster cleans your facility the way you like each time, every time and will execute an inspection program with written output to be shared with the customer.

  • Problem Resolution - ServiceMaster is committed to resolving problems quickly and completely.

  • Our Mission is to be the premier provider of professional cleaning services. We accomplish this by developing a strong team of associates who, through their pride of ownership, bring a sense of urgency in delivering uncompromising service to our customers. We are committed to providing value to our customers by: 1) Building long-term relationships 2) Utilizing our technically advanced products and systems 3) Inspiring our employees to reach their full potential.

 

Meet Our Team

Doug GoodrowDoug GoodrowGeneral Manager - Owner
Doug

Doug Goodrow

General Manager - Owner
Years of service: 40+

Doug is the General Manager and Owner of ServiceMaster Contract Services. Doug has cleaned his way to the top, starting out as part of a cleaning crew over 40 years ago .  Doug has aquired a vast knowledge of the commercial cleaning industry and works with clients to ensure their service fits their business. Doug and his team clean and maintain close to 5 million square feet of property every day. Doug is active in the community that he serves and is a noted member of the Burlington Chamber of Commerce. 


Margaret HopkinsMargaret HopkinsHR/Office Manager
Margaret

Margaret Hopkins

HR/Office Manager
Years of service: 5+

Margaret is the friendly face behind our Helpdesk, directing and ensuring all customer communication and on-site service is properly and effectively coordinated. She has helped to create a professional and well-trained team for customer benefit and company quality. 


Brij -Brij -Crew Supervisor Hamilton Area
Brij

Brij -

Crew Supervisor Hamilton Area
Years of service: 20+

Brij provides customer service to our clients in the Hamilton area. He works with his crew of cleaners to complete all jobs in accordance with our clients specifications and ServiceMaster's high standards. Brij supports his cleaning crew making sure that they have all supplies and equipment required at each location. 


Nina -Nina -Crew Supervisor Oakville Area
Nina

Nina -

Crew Supervisor Oakville Area
Years of service: 3

As a Supervisor Nina provides training, support and guidance to cleaning crew members.  On site she co-ordinates the schedules and work activities of the crew members.  Nina oversees the delivery of supplies and equipment and inspects each location to ensure that clients receive the quality of cleaning that they expect.  

 


Santiago -Santiago -Crew Supervisor Hamilton - Burlington Area
Santiago

Santiago -

Crew Supervisor Hamilton - Burlington Area
Years of service: 4 Years

Santiago is responsible for managing cleaning operations and staff assigned to commercial client sites.


Dana -Dana -Crew Supervisor
Dana

Dana -

Crew Supervisor
Years of service: 1 Year

Dana responsible for managing cleaning operations and staff assigned to commercial client sites.




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Canadian Contribution

Over the years, Canada has made several contributions to ServiceMaster Clean operations internationally. A program initially known as Spotlight was launched in 1973 and is the father of modern carpet care maintenance methods. It consisted primarily of the concept of spot cleaning, complemented by less frequent deeper cleaning procedures.

Additionally, Canada pioneered the sale of franchises by service line. This concept promoted greater expertise and knowledge in each service line.

Certifications

  • WSIB Compliant
  • Bonded and Insured
  • WHIMIS
  • Green Seal 42 Certified

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