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Founded in 1929 and incorporated in 1947 ServiceMaster Clean has continually grown now employing nearly 40,000. Our corporate philiosophy continues to be: Our purpose is to serve, Our mission is to develop people and Our passion is to excel on the customer's behalf. Doug Goodrow your local General Manger is devoted to customer satisfaction and ethical business practice. That commitment has been translated into practice in hundreds of businesses just like yours.
ServiceMaster Clean has supplied consistent well-kept facilities in Burlington, Hamilton, Stoney Creek, Oakville and Milton since 1972 and in Guelph since 1990 .
In order to keep your facility running well and looking great we provide Janitorial Services, Carpet and Hard Surface Floor Maintenance, Window Cleaning and Specialty Cleaning all performed in conformity to Green Seal standard.
To help achieve "above-and-beyond" service ServiceMaster has developed the following business practices:
Access - ServiceMaster Clean is available 24/7/365
Response - ServiceMaster Clean will respond to a customers request within one hour with a plan of action or complete resolution of their need/concern.
Consistency - ServiceMaster cleans your facility the way you like each time, every time and will execute an inspection program with written output to be shared with the customer.
Problem Resolution - ServiceMaster is committed to resolving problems quickly and completely.
Our Mission is to be the premier provider of professional cleaning services. We accomplish this by developing a strong team of associates who, through their pride of ownership, bring a sense of urgency in delivering uncompromising service to our customers. We are committed to providing value to our customers by: 1) Building long-term relationships 2) Utilizing our technically advanced products and systems 3) Inspiring our employees to reach their full potential.
Over the years, Canada has made several contributions to ServiceMaster Clean operations internationally. A program initially known as Spotlight was launched in 1973 and is the father of modern carpet care maintenance methods. It consisted primarily of the concept of spot cleaning, complemented by less frequent deeper cleaning procedures.
Additionally, Canada pioneered the sale of franchises by service line. This concept promoted greater expertise and knowledge in each service line.